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/ Industry Insights / Internal communications: 5 taster tips

Internal communications: 5 taster tips


Ever feel like you’re lost in a maze of memos and emails?

We’ve all been there. So here are our top tips on navigating these like a pro.


First things first, what exactly is internal communication? 


Think of it as the beating heart of your company —the lifeline that keeps everyone connected, informed, and working towards shared goals. 

Internal communications is all about sharing information, building relationships, and fostering a sense of belonging among your team members.


Now, let’s talk about why it matters. 


Effective internal communication isn’t just a nice-to-have. It’s a must-have for any thriving organisation, no matter the size. When done right, it boosts employee morale, enhances productivity, and strengthens company culture. Plus, it ensures that everyone is on the same page, marching to the beat of the same drum.


So, how can you level up your internal communication game? 


1. Keep your communications clear and concise

Nobody likes wading through paragraphs of jargon-filled text. Whether you’re sending an email, drafting a memo, or hosting a meeting, aim to communicate your message in a clear and concise way. If your message can be shorter, make it shorter.


2. Beware information overload

Be mindful of the communication channels you choose. Too many will overwhelm your team. So before signing up to Slack, meeting on Microsoft Teams, setting up a WhatsApp group chat, and sending out company-wide emails, ask for your team’s thoughts on which platform feels like the right fit, and for what purpose.


3. Authentic communication is best

Authenticity breeds trust, and trust is the foundation of strong relationships. So, ditch the corporate speak and let your true voice shine through.

Whether you’re sharing company updates or celebrating team wins – be genuine, relatable, and human.


4. Remember that communication is a two-way street

Poor communication creates problems, good communication solves them.

So don’t just talk at your team, talk to them and listen to them too. Encourage feedback, open dialogue, and constructive conversations.

Great ideas can come from anyone!


5. Big or small, celebrate them all

In the hustle and bustle of the workday, it’s easy to overlook the little victories.

But celebrating successes, no matter how small, is essential for morale and motivation.

So, don’t forget to regularly pat yourself and your team on the back.


Internal communication could seem like a daunting maze at first, but with the right mindset and strategies, you’ll be navigating it like a seasoned pro in no time. 

Remember to keep it clear, embrace two-way communication, choose the right channels, be authentic, and celebrate successes along the way.

For a hand with internal or external communications, get in touch at [email protected] 

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